Campervan Hire New Zealand

Until 14 days before pick-up, no cancellation fee applies:

1. $200 – within 14 days of pick-up

2. 50% – within 7 days of pick-up

3. 100% – same day or no show cancellation

Our Kuga Campervan & Hi5 Campervan (Self-Contained) are fitted out with the self-containment certificate! If you would like to find out more about self-contained campervans and freedom camping please action our Freedom Camping knowledge base…

IMPORTANT: Did you know there are plenty of free & budget camping options in New Zealand where you don’t need to be self- contained! Purchase a DOC Camp Pass for as little as $95/person and stay at any of their over 165 camp sites for a total of 30 nights ( more info here); by choosing DOC Campsites, you’ll not only save money on avoiding commercially operated campgrounds (looking at $30 to $75/night) – it will also allow you to travel in a cheaper campervan and save between $20 to $50/day…

Unless you are from an native English speaking country e.g. Australia, UK or USA you must have an international driving license by law in New Zealand! We advise you to organise this prior to arrival in New Zealand however you can also find services to get your driving license translated directly in NZ prior to picking up your campervan!

Should you have a digital driving license – which is not from New Zealand – you must also have an international driving license.

We will do our best to arrange pick ups outside of our office hours yet this can not be guaranteed. To arrange a potential pick up outside of our hours, please contact our reservations team at reservations@travellers-autobarn.com or 0800 348 348 to be assisted when making your booking. Please note we don’t offer any drop-offs outside of our office hours…

Please note these services are only offered out of Auckland & Christchurch (fees do apply for Christchurch).

Travellers Autobarn vehicles are maintained and serviced regularly, unfortunately this doesn’t prevent the occasional mechanical malfunction or breakdown.

In the event you experience any problems, even minor, you must contact our Customer Care team for further assistance. If immediate assistance is required, it is best to phone us.

Australia: 1800 674 374

New Zealand: 0800 348 348

USA (+1) 800 469 4790

Minor mechanical repairs costing less than $100 may be undertaken without contacting us for authorisation and will be reimbursed when you return the vehicle, receipts must be provided as proof, or we are unable to refund you.

When it comes to security bond options it can get quickly very confusing…so let’s talk about it and provide as much information as we can for you.

Basically, the security bond is how much you need to have available on your Visa/Mastercard credit card (please note that we don’t accept cash cards) at the time you hire your vehicle.  We will pre-authorise this amount, which means placing a hold on the funds for approximately 14 days, we do not actually deduct the funds at this time.

In the event your vehicle or third-party property is damaged, the amount of the security bond will be deducted from your credit card account and you will need to pre-authorise a 2^nd security bond before you continue with your hire.

You can choose different options to reduce the amount of your security bond as outlined below.

IMPORTANT: In the event any damage is caused to your vehicle or third-party property by you breaching our Terms and Conditions or the damage is caused due to one of the Exclusions listed below, the amount that is payable by you could be in excess of the security bond that you have chosen.

For pick-ups between May to September we offer our free winter pack which includes:

• Free extra sleeping bags
• Free heater (only works at powered camp site)
• Free hot water bottle

The free winter pack must be booked prior to pick-up and is only available for pick-ups between May to September every  year.